Blizzard Clothing Systems Ltd offer a 100% guarantee on all garments sold from our web site. If you are in any way dissatisfied with the goods you have ordered for any reason, we will exchange them or give you a full refund, provided the item returned is unused and is returned with the original labels and packaging, including proof of purchase all within 28 days of purchase. We will refund you in full or exchange the item or items for another item in our catalogue. We will try to process returns as soon as they arrive, however during extremely busy periods please allow 10 days for your return or exchange to be processed.
We reserve the right to reject personalisation deemed to be offensive in any way. In such cases garments will be delivered with no personalisation.
Unfortunately we can only accept returns from products purchased via our web site. If you have purchased goods through one of our stockists or dealers, please arrange your return with them directly.
The returns offer is limited to four items per customer during any 12 month period. To return or exchange items:
Web Returns Department Blizzard Clothing Systems Ltd
33, Cole Lane
Please note, when sending a return, the parcel must be sent to us by our own couriers at Collect +. Please contact us to arrange collection of your item or items.